ImmiDesk and AgentDS are both Australian-built software for registered migration agents. They take different routes. ImmiDesk describes itself as a full practice manager with 22 modules and a long list of integrations. AgentDS is a Sentient CRM that keeps watch over your records: dates, follow-ups, unpaid invoices and quiet applications, with a free portal for international students alongside it.
What we say about ImmiDesk comes from its own website, read on 5 October 2026. Check its site for the current detail.
Disclosure. AgentDS is our product. We've described ImmiDesk the way it describes itself, including its strengths. If something here is wrong or out of date, tell us and we'll correct it.
At a glance
| AgentDS | ImmiDesk | |
|---|---|---|
| Built for | Registered migration agents, migration agencies and immigration law firms | Australian registered migration agents |
| Made in | Australia | Australia |
| Approach | Sentient CRM: clients, applications, deadlines, documents, appointments and fees, with a daily owner's brief | Practice manager organised around the matter: 22 modules across 8 areas |
| Deadline reminders | Emails at 90, 60, 30 and 7 days before any recorded visa, passport, document, application or task date | Matter deadlines and checklists (see its site for reminder detail) |
| Consultation records | File notes and tasks on every client | Consultation notes can't be deleted, and an edit keeps the original |
| Service agreements | Recorded against the client | Generated from the matter, signed in the browser and filed back to the case |
| Data hosting | Records held in Sydney; files checked for malware | Data held in Australia; a separate database for each practice |
| Integrations | Imports from Agentcis, Zoho, Excel, CSV, TSV, JSON and supported ZIP exports | Google, Microsoft 365, Zoom, Xero, Stripe, WhatsApp Business, Brevo, Meta and others |
| International students | Free Diaspora Solutions Portal connected to registered agents | Not described on its site |
| Free trial | 30 days, every feature, whole team, no card | 14 days |
| Leaving | Export all your data as CSV at any time | See its site |
Where ImmiDesk stands out
- Records that can't be changed quietly. Consultation notes keep the original when edited, which suits practices that want a strong audit trail.
- Agreements in the workflow. Service agreements are generated, signed and filed against the matter, and the matter moves on by itself.
- A database per practice. Each practice gets its own database and credentials.
- Integrations. A long list, connected from settings, including accounting (Xero), payments (Stripe) and calendars.
Where AgentDS stands out
- It keeps watch. Each day the owner's brief lists follow-ups that are due, unpaid invoices, client concerns and applications that have gone quiet for 14 days.
- Deadline emails on every date you record. Reminder emails at 90, 60, 30 and 7 days, for visas, passports, documents, applications and tasks.
- Moving across is built in. Upload an export from Agentcis, Zoho, Excel or CSV, match your fields, check duplicates and review before anything is saved.
- Students and agents in one place. The free Diaspora Solutions Portal passes students who need migration advice to registered agents working with AgentDS.
- Try everything, then decide. Every feature free for 30 days for the whole team, no card, and your data exports as CSV at any time.
Which one fits your practice?
- If you want one system that also replaces your e-signature, booking, accounting links and marketing tools, and an unchangeable consultation record matters most, look closely at ImmiDesk.
- If you want a CRM that watches your dates and follow-ups for you, brings your old records across quickly, and connects you with international students, try AgentDS.
The fastest way to decide is to run one real matter in each during a free trial. Our buyer's checklist has 15 questions to ask any vendor, and our comparison of fifteen migration agent CRMs covers the wider market.
Frequently asked questions
Is ImmiDesk or AgentDS better for a small migration practice?
It depends on what you need most. ImmiDesk focuses on a full practice manager with agreements, an unchangeable consultation record and many integrations. AgentDS focuses on keeping watch over deadlines and follow-ups, quick data imports and the free student portal. Try both on a real matter.
Do both keep data in Australia?
Yes. ImmiDesk says data is held in Australia, with a database per practice. AgentDS holds records in Sydney and checks files for malware before anyone opens them.
Can I move from ImmiDesk to AgentDS?
Yes. Export your records as CSV or Excel, upload them to AgentDS, match your fields, check duplicates and review before anything is saved.
Is there a free trial?
ImmiDesk offers 14 days. AgentDS offers 30 days, with every feature for your whole team and no card needed.
ImmiDesk facts checked on immidesk.com.au, 5 October 2026. Product names are trademarks of their owners. AgentDS is not affiliated with them; check each vendor's site for current information.